How it works

Here's what happens from the day you sign up to the day your customer opens the box. You do the selling. We do the making, packing and shipping.

  1. Make a free account

    Sign up with your name, email address, a password and your address. It takes about two minutes and costs nothing. Once you're in, you can see every product and the full price list.

    Create your account

  2. Save your return address

    Before your first order, we ask for the name and address you want on your shipping labels. We check it with the Post Office so it's right. Your name shows as the sender, and on USPS labels your return address does too, so anything undeliverable comes back to you instead of us.

  3. Add money to your balance

    Your account works like a prepaid card. You add money with a credit card or PayPal, and each order is paid from that balance when you place it. You get a receipt every time you add money.

    If you'd rather not think about it, save a card and turn on automatic top-ups. When your balance gets low, we add more so orders don't get stuck.

  4. Send us the order

    Use whichever way is easiest. You can mix them.

    Type it in

    A short order form: your customer's name and address, the product, size and options, and your design. Addresses fill in as you type, and we check them for mistakes.

    Connect your Etsy shop

    Link your shop and your Etsy orders come straight in, no retyping. Tracking can go back to Etsy too.

    Connect ShipStation

    If you already use ShipStation, connect it to bring in orders from the stores you have there, like Etsy, Amazon, Shopify and Walmart.

    Use our API

    For people with their own website or software. Your system sends the orders to us by itself.

  5. We make it

    Our team in the USA makes each item to order: printing the doormat or ornament, laser-cutting the wood sign, or engraving the coasters.

  6. We ship it to your customer

    We pack it and ship it straight to your customer. As soon as it ships, the tracking number appears on your order and we email you. If you connected Etsy or ShipStation, tracking can go back there as well.

What your customer sees

We ship "blind," which means the package looks like it came from you, not from us.

In the box and on the label

  • The product they ordered, made with your design
  • Your name as the sender on the label
  • Your return address (on USPS labels)
  • A plain thank-you card with no logos on it

Never

  • The Stuful name or logo
  • Our invoice, or what you paid us
  • An email or message from us. We never contact your customers.

What design files to send

You don't need to memorize this. The order form shows the rules for each product as you go.

ProductFiles we take
Custom Coir DoormatsPNG, JPG, TIFF or PDF
3D Laser Wood SignsAdobe Illustrator (.ai) file
Ceramic Christmas OrnamentsPNG, JPG or TIFF
Engraved Marble CoastersPNG, JPG or TIFF
Engraved Slate CoastersPNG, JPG or TIFF

Send your best file. The sharper the design you upload, the sharper the finished product.

We double-check doormats. If your design runs to the edges or has a white ink layer, we notice and turn on the right option for you.

Try it yourself

Make a free account and look around. You'll see the full price list before you spend anything.

Create a free account